Customer Stories

Pegasus

March 25, 2026

We Deliver In-Flight Announcements in Passengers’ Own Language with Pegasus

As Voiser, we make Pegasus’s in-flight announcements deliverable in passengers’ own languages by using the pilots’ voices as a base. In the flight experience, announcements are a critical communication channel that allows passengers to access information at the moment they need it most. Especially on flights with passengers from different countries, the clarity of announcements is of great importance for both comfort and a sense of safety.

However, the multilingual announcement process is operationally challenging to manage. Announcements must be delivered with the same clarity in every language, the voice must remain natural, and the message must be conveyed with the correct tone. Otherwise, in-cabin communication may weaken and negatively affect the passenger experience.

At this point, as Voiser, we step in with our AI-powered voice technologies to enable Pegasus to deliver pilot announcements in different languages in a natural and consistent way.

How do we manage this process at Pegasus?
We make Pegasus’s pilot announcements multilingual with Voiser. In this process, we base the announcements on the pilot’s voice and ensure they are delivered in the passengers’ own languages, while also focusing on preserving the natural and reassuring character of the voice. In this way, even though announcements are produced in different languages, they can be prepared to provide a consistent experience under a single standard.

Through this process, Pegasus in in-cabin communication:
Ensures that passengers understand announcements more clearly and easily
Provides a more inclusive flight experience in different languages
Ensures consistency in the tone and quality of announcements
Manages in-cabin information processes more efficiently

As a result, as Voiser, we contribute to transforming Pegasus’s multilingual flight communication into a more understandable, more natural, and stronger experience.

We provide a more understandable and natural communication experience by making Pegasus’s in-flight announcements multilingual with Voiser. Thanks to our AI-powered voice technology, we ensure consistency and quality in announcements while making the flight experience more inclusive and stronger.