Pre-Contractual Information

VOISER – PRE-CONTRACTUAL INFORMATION NOTICE

This document has been prepared to inform users, prior to the purchase of digital services offered by Voiser AI Ltd (“Voiser”), in compliance with consumer protection laws and relevant international e-commerce regulations.

1. Seller Information

Company Name: Voiser AI Ltd
Company Number: 15255746
Registered Office: 71–75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ
Email: info@voiser.ai

2. Key Features of the Products and Services

Voiser provides the following digital services:

Text to Speech (TTS)
Speech to Text (STT)
AI-based Video Generation (AI Video)
Voice Cloning and AI Dubbing via mobile applications

All services are delivered digitally and made available to the user instantly upon purchase. The availability and features of services may vary depending on the selected plan and platform. Detailed information is available on the official website: https://voiser.ai

3. Pricing and Payment Terms

All prices are clearly stated on the product page or at checkout.
Website purchases are processed via credit card or supported online payment systems.
Mobile purchases are processed through Apple App Store or Google Play Store.
Prices include VAT (where applicable), unless otherwise indicated.

4. Delivery Method and Timing

All services are delivered instantly in digital format upon completion of payment.
Delivery may take the form of credit assignment to the user’s account, activation of a subscription, or downloadable digital content.

5. Right of Withdrawal

The services provided by Voiser are considered digital content delivered electronically and instantly. As such, they are not subject to the right of withdrawal.
According to applicable consumer laws, the right of withdrawal expires once the service has been initiated or accessed by the user.

6. Contract Duration

The duration of service depends on the purchased package or subscription plan.
Time-limited subscriptions may renew automatically at the end of the billing period.

7. Cancellation and Refund Policy

For purchases made via the website, no refunds will be issued once the service has been accessed or started.
For purchases made via mobile applications, refund requests are subject to the respective app store’s refund policy (Apple App Store / Google Play Store).

8. Complaints and Contact

Users may direct complaints or inquiries to: info@voiser.ai
In case of unresolved disputes, users may seek resolution through the appropriate consumer protection bodies in their region.